Privacy Policy

Last updated: May 2026

Who we are

This website is operated by Manchester DAB CIC, a community interest company registered in England and Wales (company number 13356533). We operate the Manchester and Salford small-scale DAB digital radio multiplex.

You can contact us at: info@manchesterdab.org.uk

What data we collect

When you submit an enquiry via the contact form on this website, we collect the information you provide, which may include your name, email address, organisation name, and the details of your enquiry. We do not collect any data through cookies, analytics trackers, or other automated means beyond what WordPress.com provides as standard (see below).

Why we collect it

We collect your contact details solely to respond to your enquiry about broadcasting on the Manchester DAB multiplex. We do not use your data for marketing purposes, and we do not share it with third parties except as described in this policy.

Our lawful basis for processing your data is legitimate interests — specifically, our interest in responding to genuine enquiries about our services.

How long we keep it

We retain enquiry data only for as long as is reasonably necessary to respond to and follow up on your enquiry. We do not retain personal data indefinitely. If you become a service on the multiplex, we will retain the information relevant to your contract for the duration of that relationship and as required by applicable law.

Third-party services

This website is hosted on WordPress.com (Automattic Inc.). WordPress.com may process limited technical data, such as IP addresses and browser information, for security and performance purposes. Please refer to Automattic’s privacy policy for details.

If you set up a Direct Debit mandate, payments are processed by GoCardless Ltd. GoCardless is responsible for the security of your payment information. Please refer to GoCardless’s privacy policy for details.

Your rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data, where there is no legal reason to retain it
  • Object to processing based on legitimate interests
  • Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at info@manchesterdab.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be published on this page with an updated date. We recommend checking this page periodically.